Frequently Asked Questions

Everything you need to know about bringing style to your home.

What is the typical shipping timeframe for furniture items?

Standard shipping for furniture and large decor items typically takes 7-14 business days. Smaller accessories and textiles usually arrive within 3-5 business days.

Do you offer international shipping?

Currently, Vibrant & Chic ships to the continental United States and Canada. We are working on expanding our delivery zones to more international locations soon.

What is your return policy for home decor?

We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are not eligible for return.

Are your products sustainably sourced?

We prioritize eco-friendly manufacturing. Many of our collections feature FSC-certified wood, organic cotton textiles, and recycled glass elements to ensure your home is as green as it is beautiful.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger purchases.

How can I track the status of my order?

Once your order ships, you will receive an email confirmation with a tracking link. You can also view your order status at any time by logging into your account on our website.