Returns & Exchanges
At Vibrant & Chic, we want your home to be a sanctuary of style, which is why we offer a 30-day window for returns on all eligible home decor and furnishings. If your purchase doesn't perfectly complement your space, we are committed to making the exchange or refund process seamless and stress-free.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship It Back
Affix the provided return label to your box and drop it off at any authorized courier location or schedule a convenient home pickup.
Receive Your Refund
Once our warehouse team inspects your returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing